DegreEZ Support
Help for the DegreEZ app on iPhone, iPad, Android and the web.
Contact us
Email degreez2025@gmail.com with your question, the device you use, and, if something went wrong, what you were doing when it happened. We reply within a few days.
You can also send a report or an idea from inside the app: open the Profile tab and choose Report a problem or share an idea under Support & Feedback. Your reports and our replies are under My reports.
Follow us
DegreEZ is on Instagram at @degreezai, with tips, updates and short videos on how to use the app. New to it? Watch: get started in 2 minutes (the video is in Arabic). In the app, both are under Profile.
DegreEZ ב-Instagram: @degreezai, טיפים, עדכונים וסרטוני הדרכה. צפייה: איך מתחילים בשתי דקות (הסרטון בערבית).
تابع DegreEZ على Instagram: @degreezai، نصائح وتحديثات وفيديوهات تعليمية. شاهد: ابدأ في دقيقتين.
What is supported at my university?
See coverage by institution: for every university and college in the app, which semesters and courses it carries, how many have credit points, a syllabus, prerequisites and exam dates, whether class locations are on the campus map, and whether your grade sheet is read without AI.
Delete your account and data
In the app: Profile › Account › Delete Account. If you cannot sign in, email degreez2025@gmail.com from your account's address. How to delete your account, and what is deleted and kept.
Copyright and removal requests
Lecturers, institutions, publishers and other rights holders can ask us to remove a shared file that copies their work: send a copyright or takedown request, signed in with Google or by email. We review each request within two business days. To have a file looked at for another reason, use Report material on the file in the app, or email us.
Frequently asked questions
How do I sign in?
DegreEZ uses Sign in with Google and Sign in with Apple. There is no separate password to remember.
Why does the AI assistant ask for a key?
The assistant and course recommendations run on Google Gemini with your own free Gemini API key, so the app has no AI subscription. Create a key at Google AI Studio and paste it once when the app asks; it stays on your device. Every other feature works without a key.
How do I import my grades?
Use the grade-sheet import in the app and pick the PDF your institution's student portal exports. The PDF is never uploaded. Where the app has a dedicated reader for your institution, the sheet is read entirely on your device; otherwise, and only if you agree, its text with your name, ID and other personal details removed is sent to Google Gemini under your own key. See the privacy policy.
What are degree lists?
Under Tools › Degree Progress you can split your degree into lists such as mandatory courses, faculty electives, free electives and sport, give each a credit or course target, and assign your courses to them. Progress is then shown per list.
How do I delete my account?
Open Profile, scroll to Account and choose Delete Account, or email us if you cannot sign in. Delete your account lists the steps, what is deleted and what is kept.
Something is wrong with a course, an exam date or a syllabus
Catalog data comes from each university's public course catalog. Tell us the course number and university by email, or in the app with Report a problem or share an idea and Wrong info, and we will look into it.
See also coverage by institution.